Privacy Policy
At Souvenair, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
When you use our services, we may collect the following information that you voluntarily provide:
Name, email address, and contact number
Shipping/billing address
Photos and videos you submit for your photobook
Proof of payment (e.g., screenshots or uploaded receipts)
We may also collect basic information automatically through your browser (such as IP address and device type), but we do not collect or access any information from your Facebook account or other social media unless you voluntarily provide it.
2. How We Use Your Information
We use your information only for the following purposes:
To process and complete your photobook order
To confirm payments and send order updates
To contact you regarding your order if necessary
To improve our services and website experience
To comply with legal and financial obligations
3. Payment Information
We offer payments via GCash, PayPal, and Credit/Debit Cards.
For GCash payments, you may send proof of payment (screenshot/receipt). We do not have access to your GCash account credentials.
For PayPal and Credit/Debit Card payments, transactions are processed securely by PayPal. We do not store or handle your full card details on our website.
4. Data Security
All information you submit through our website is stored securely.
We do not sell, rent, or share your personal data with third parties, except as required to complete your order (e.g., shipping providers, payment processors).
Uploaded files (photos/videos) are used only for creating your photobook and will not be used for any other purpose.
5. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask us to correct or update your information
Request deletion of your personal data (where legally allowed)
To exercise these rights, please contact us at: info@palegreen-camel-390832.hostingersite.com
6. Cookies and Autofill
Our website does not automatically collect or prefill your personal data. Any autofill you may see in our forms comes from your own browser’s saved information (e.g., Google Chrome, Safari, or password managers). This information is private to you and not visible to us or other visitors.
7. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Souvenair Team info@palegreen-camel-390832.hostingersite.com
